Kemudahan Ruang Menunggu / Waiting Room Facilities *
Kemudahan Ruang Menunggu / Waiting Room Facilities - 1
Kemudahan Ruang Menunggu / Waiting Room Facilities - 2
Kemudahan Ruang Menunggu / Waiting Room Facilities - 3
Kemudahan Ruang Menunggu / Waiting Room Facilities - 4
Kemudahan Ruang Menunggu / Waiting Room Facilities - 5
Kaunter Perkhidmatan / Service Counter *
Kaunter Perkhidmatan / Service Counter - 1
Kaunter Perkhidmatan / Service Counter - 2
Kaunter Perkhidmatan / Service Counter - 3
Kaunter Perkhidmatan / Service Counter - 4
Kaunter Perkhidmatan / Service Counter - 5
Kaunter Pertanyaan (Help Desk) / Information Counter (Help Desk) *
Kaunter Pertanyaan (Help Desk) / Information Counter (Help Desk) - 1
Kaunter Pertanyaan (Help Desk) / Information Counter (Help Desk) - 2
Kaunter Pertanyaan (Help Desk) / Information Counter (Help Desk) - 3
Kaunter Pertanyaan (Help Desk) / Information Counter (Help Desk) - 4
Kaunter Pertanyaan (Help Desk) / Information Counter (Help Desk) - 5
Kemudahan Bayaran Melalui Kad Kredit / Payment via Credit Card Facilities *
Kemudahan Bayaran Melalui Kad Kredit / Payment via Credit Card Facilities - 1
Kemudahan Bayaran Melalui Kad Kredit / Payment via Credit Card Facilities - 2
Kemudahan Bayaran Melalui Kad Kredit / Payment via Credit Card Facilities - 3
Kemudahan Bayaran Melalui Kad Kredit / Payment via Credit Card Facilities - 4
Kemudahan Bayaran Melalui Kad Kredit / Payment via Credit Card Facilities - 5
Saluran Maklumat (Cth:SMS,Laman Web,dll) / Channel Information (Eg:SMS,Website,etc) *
Saluran Maklumat (Cth:SMS,Laman Web,dll) / Channel Information (Eg:SMS,Website,etc) - 1
Saluran Maklumat (Cth:SMS,Laman Web,dll) / Channel Information (Eg:SMS,Website,etc) - 2
Saluran Maklumat (Cth:SMS,Laman Web,dll) / Channel Information (Eg:SMS,Website,etc) - 3
Saluran Maklumat (Cth:SMS,Laman Web,dll) / Channel Information (Eg:SMS,Website,etc) - 4
Saluran Maklumat (Cth:SMS,Laman Web,dll) / Channel Information (Eg:SMS,Website,etc) - 5
Pengurusan Aduan / Complaints Management *
Pengurusan Aduan / Complaints Management - 1
Pengurusan Aduan / Complaints Management - 2
Pengurusan Aduan / Complaints Management - 3
Pengurusan Aduan / Complaints Management - 4
Pengurusan Aduan / Complaints Management - 5
Kecekapan Petugas Kaunter / Counter Staff Efficiency *
Kecekapan Petugas Kaunter / Counter Staff Efficiency - 1
Kecekapan Petugas Kaunter / Counter Staff Efficiency - 2
Kecekapan Petugas Kaunter / Counter Staff Efficiency - 3
Kecekapan Petugas Kaunter / Counter Staff Efficiency - 4
Kecekapan Petugas Kaunter / Counter Staff Efficiency - 5
Kemesraan Petugas Kaunter / Counter Staff friendliness *
Kemesraan Petugas Kaunter / Counter Staff friendliness - 1
Kemesraan Petugas Kaunter / Counter Staff friendliness - 2
Kemesraan Petugas Kaunter / Counter Staff friendliness - 3
Kemesraan Petugas Kaunter / Counter Staff friendliness - 4
Kemesraan Petugas Kaunter / Counter Staff friendliness - 5
Tempoh Masa Menunggu / Waiting Period *
Tempoh Masa Menunggu / Waiting Period - 1
Tempoh Masa Menunggu / Waiting Period - 2
Tempoh Masa Menunggu / Waiting Period - 3
Tempoh Masa Menunggu / Waiting Period - 4
Tempoh Masa Menunggu / Waiting Period - 5